We ship all orders via USPS or UPS, unless otherwise specified. If you would like to overnight your order or change your ship method for an additional charge please inquiry online or call 1-800-798-0707. Orders received by 4:00pm Eastern or Pacific time (Monday - Friday) are usually shipped the same day, provided that items ordered are in stock. Please allow up to 24 hours for processing. Shipping & Handling is FREE for orders greater than $45 (excluding protein powders) within the Continental United States, no matter how much you order. We also offer international shipping. You may place your international order online or by phone at 1-800-798-0707.
For each visitor to our Web page, our Web server automatically recognizes the consumer's domain name and e-mail address (where possible).
We collect the domain name and e-mail address (where possible) of visitors to our Web page, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, name and address, telephone number, payment information (e.g., credit card number and billing address).
If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address, calling us at the above telephone number.
Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending us e-mail at the above address, calling us at the above telephone number.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.
Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address, calling us at the above telephone number.
Upon request we provide site visitors with access to unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, contact information (e.g., name, address, phone number) that we maintain about them.
Consumers can access this information by e-mail us at the above address, write to us at the above address.
Consumers can have this information corrected by sending us e-mail at the above address, calling us at the above telephone number.
With respect to security: When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server that has an SSL certificate using at least 128-bit encryption. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.
NHR provides a 100% Money Back Guarantee for any vitamins and nutritional supplements you are not completely satisfied with. Simply return the unused portion and you will receive a full refund or credit of the product cost (shipping charges are nonrefundable). If available, please include your invoice or packing slip with your return.
For Additional Information: Our number one priority at NHR is providing you with the best possible shopping experience. If you have any questions or need assistance, please contact our Customer Service.